Terms & Conditions

1. Parties & Agreement Acceptance

1.1 This Terms & Conditions (“T&C”) governs all inquiries, sample development, quotation, production, logistics and cooperation transactions between Ningbo Texway Garment Co., Ltd. (“Supplier”) and buyers, brands, distributors, importers (“Buyer”).

1.2 By sending inquiries, placing sample orders, issuing purchase orders, confirming PPS / SMS samples or arranging mass production, the Buyer fully acknowledges and accepts all clauses herein. Any conflicting terms proposed by the Buyer shall be invalid unless agreed in writing by TEXWAY.

2. Quotation Validity & Pricing

2.1 All formal quotations issued by TEXWAY remain valid for 30 calendar days from the issuance date. Prices will be adjusted automatically after expiry without prior notice.

2.2 Quoted unit prices cover specified fabrics, standard accessories, regular workmanship and standard export packing. Extra costs will be charged for custom trims, special printing/embroidery, complex craftsmanship, rush orders and customized packaging.

2.3 Prices are calculated based on prevailing raw material, labor and exchange rates. TEXWAY reserves the right to adjust pricing if material costs fluctuate over 8% before bulk production commences, with formal written notification to the Buyer.

2.4 Currency: All quotations are denominated in US Dollars (USD) unless otherwise agreed in writing.

3. Sample Policy & Sample Charges

3.1 Free Samples: Basic prototypes made from TEXWAY’s in-stock fabrics are complimentary for qualified buyers.

3.2 Chargable Samples: Custom development samples with designated fabrics and SMS samples are charged at twice the FOB unit price. Additional yardage surcharges apply if special fabric lots are purchased exclusively for sampling.

3.3 Sample Lead Time: Standard sampling cycle takes 7–15 working days, subject to fabric availability and revision times. Rush sample requests incur extra expedite fees.

3.4 Sample Payment: All sample fees and fabric surcharges shall be fully settled by the Buyer before TEXWAY launches sampling work. Sample charges are non-refundable unless mass order is canceled due to Supplier’s fault.

4. Minimum Order Quantity (MOQ)

4.1 Jiangxi (China) Factory MOQ: 600 pieces per style, maximum 2 colorways per design.

4.2 Vietnam Factory MOQ: 5,000 pieces per style, maximum 3 colorways per design.

4.3 Split orders across two factories are not supported. Orders below the stated MOQ will incur a small-batch surcharge agreed upon both parties in advance.

5. Production Approval & Pre-Production Sample (PPS)

5.1 TEXWAY will produce one set of PPS after raw material arrival for the Buyer’s confirmation. Mass production will not start without the Buyer’s written sign-off on PPS.

5.2 Any revisions requested after PPS approval will generate additional material, labor and time costs borne by the Buyer, and reschedule the original delivery date accordingly.

5.3 The Buyer shall inspect PPS within 3–5 working days upon receipt. Failure to provide feedback within the time frame will be deemed automatic approval.

6. Payment Terms

6.1 Standard payment term: 30% deposit upon order confirmation; 70% balance against copy of Bill of Lading (B/L).

6.2 Alternative terms such as L/C, DDP or credit accounts are only available for long-term verified clients with separate written agreements.

6.3 TEXWAY reserves the right to suspend sampling, material procurement or bulk production if the Buyer fails to remit deposit or balance within the agreed deadline.

6.4 All bank transfer fees shall be borne by the Buyer.

7. Lead Time & Delivery

7.1 Standard bulk production lead time: 30–45 working days counted from the date of deposit receipt and PPS sign-off. Rush orders require written confirmation and expedite surcharge.

7.2 Trade terms offered: FOB Ningbo, CIF destination port, DDP door-to-door delivery as requested. All logistics, customs duty and tax fees under DDP shall be borne by the Buyer.

7.3 Estimated delivery dates are for reference only. TEXWAY shall not be liable for delays caused by force majeure, port congestion, customs inspection, material supply shortages or Buyer’s late PPS confirmation / late deposit payment.

7.4 If the Buyer refuses to arrange shipment after goods are finished and inspected, storage fees will accrue daily after 15 days of completion.

8. Quality Control & Defect Standards

8.1 TEXWAY implements full end-to-end QC covering fabric inspection, cut parts, in-line production and final finished garment inspection.

8.2 Acceptable defect rate follows international apparel AQL 2.5 standard. Claims for quality issues must be submitted with clear photos/videos within 7 working days after cargo receipt.

8.3 TEXWAY will re-produce, replace defective goods or issue partial credit for items exceeding the AQL standard, at the Supplier’s sole discretion. No compensation will be offered for defects within the acceptable tolerance range.

8.4 The Buyer shall conduct third-party inspection before shipment upon request; all inspection costs shall be covered by the Buyer.

9. Intellectual Property & Confidentiality

9.1 All design drawings, patterns, technical packs, brand logos, color formulas and proprietary samples provided by the Buyer are strictly confidential. TEXWAY shall not disclose, copy or use such materials for third-party clients without written authorization.

9.2 TEXWAY retains full intellectual property rights for self-developed fabrics, patterns and seasonal design samples shared as trend references. The Buyer is prohibited from reproducing or selling these designs to competitors without consent.

9.3 Neither party shall disclose confidential business information to external third parties during cooperation and within 3 years after cooperation termination.

10. Force Majeure

Neither party shall be held responsible for any failure or delay of obligations caused by unforeseeable and unavoidable force majeure events, including natural disasters, epidemic restrictions, government policy changes, war, port strikes, logistics breakdowns and raw material supply disruptions. Affected parties shall notify each other promptly and negotiate revised delivery schedules or order arrangements.

11. Order Cancellation & Modification

11.1 If the Buyer cancels an order after deposit payment and before raw material purchasing: 10% of deposit will be deducted as administrative loss.

11.2 If cancellation occurs after material procurement or production starts: the Buyer shall compensate TEXWAY for all incurred material, labor and processing costs.

11.3 Any style, size, color or quantity modifications requested by the Buyer after order confirmation must be agreed in writing by TEXWAY and may extend delivery time and incur extra charges.

12. Compliance & Certifications

12.1 TEXWAY holds RDS, GRS, BSCI/amfori and HIGG INDEX certifications and complies with global export supply chain standards.

12.2 The Buyer shall provide all required import documents, brand authorization and customs clearance information to meet destination country regulatory requirements. TEXWAY shall not be liable for cargo detention, fines or return due to incomplete documents provided by the Buyer.

13. Dispute Resolution

13.1 Any disputes arising from this cooperation shall first be resolved via friendly negotiation between both parties.

13.2 If negotiation fails, all disputes shall be submitted to arbitration at the Ningbo Arbitration Commission in accordance with its arbitration rules. The arbitration award shall be final and binding on both parties. The arbitration language shall be English and Chinese.

14. Policy Revision

TEXWAY reserves the right to update these Terms & Conditions at any time. Revised clauses will be published on the official website with a new effective date. Continued business cooperation with TEXWAY after updates constitutes acceptance of revised terms.

15. Contact Information